Frequently Asked Questions

On the home page of our website, visitors can search all active licenses in the Public License Search box. You can search by last name only, first name only, or by using both the first and last names. Once you locate the license, you will see the license field, which displays the grade level for which the educator is licensed, the duration of the active license, and the license type (e.g., Emergency Hire Permit, Provisional License, Standard License).

If you are having difficulty accessing the Hawaiʻi Teacher Standards Board Public License Search, we apologize for any inconvenience that this may have caused you. Our support team has informed us that this issue can be resolved by verifying that your browser is up to date and running the most recent version. They have also notified us that clearing “Cache images and files” as well as “Cookies and other site data” are other ways to resolve the issue. We have confirmed that these browsers are currently working well with our site: Safari, Firefox, and Chrome.

Thanks to funding provided by the Hawaiʻi State Legislature, there are no application or licensing fees.

HTSB does not license administrative staff. Please contact the Hawaiʻi Department of Education at 808-564-0877.

Click here to go to the Register/Login page. When you create a new account, go to the Application tab in your record and start a new application. If you need to convert your permit or license, add a new field, or renew, go to the License tab and select the appropriate button.

The Military Spouse Career Advancement Accounts (MyCAA) is sponsored by the Department of Defense and provides financial assistance to eligible military spouses pursuing licenses or credentials that lead to employment in portable career fields. You can telephone Military OnSource at 800-342-9647 for further information or visit the MyCAA website.

You will receive a notification when your application is approved or if we need additional information. If you are currently enrolled in or have recently completed a State-Approved Teacher Education Program, the HTSB will process your application once the list of completers from your program is received. During peak application times, it may take up to six weeks to process your application, especially if further documentation from agencies, schools, or organizations has been requested to support your application.

If you are NOT locked out of your account, use the Contact HTSB tab to send a message, and your assigned licensing specialist will respond.

If you ARE locked out of your account or need assistance with the Multi-factor Authentication, contact [email protected]

You will be notified by letter within one year from the date of your license renewal if you are chosen to participate in the audit.

If you are a Hawaiʻi Department of Education (DOE) employee, the Hawaiʻi Teacher Standards Board (HTSB) will verify your employment with the DOE. For other licensees, an authorized school or district official, such as your principal, superintendent, or headmaster, can sign your Verification of Experience for Renewal Form (RA4010).

Just follow these simple steps to create your online account:

• Click on the Login / Register link located in the upper right-hand corner of the screen.
• Next, click the "Register now" button.
• Enter information into all the required fields, then click the Register button at the bottom of the screen.
• REQUIRED:
• LEGAL NAME
• CORRECT BIRTHDATE AND SOCIAL SECURITY NUMBER
• PERSONAL EMAIL (Do not use HIDOE or EDU email )

Watch for an email from HTSB confirming your email address. Click on the ‘confirm email’ link to complete the account registration process.

NOTE: Until you verify your email address by clicking on the link, you will not be able to log in to your account.

Please visit the Licenses and Permits tab, select "Getting Started", and scroll down to the dropdown labeled "Request for a Name, Birthdate, and Social Security Number Correction".

NOTE: When creating an HTSB online profile and completing applications, your first and last name must match the name on legal documents. Use of multiple forms of your name on documents may result in a delay in application processing.

Follow these steps to change your Password and other security-related information on your account:

• Log in to your account.
• Under 'My Profile', click on the 'Security' tab and enter your new password, then confirm it.

NOTE: You can also change your Username and Security Questions / Answers on this tab as well.

Visit our network website, Hawaiʻi NBCTs (htsb808nbcts.org), and the National Board for Professional Teaching Standards website at www.nbpts.org.

Yes. Documents previously provided to HIDOE are not accessible by HTSB due to their confidential nature. Therefore, you will need to submit the requested documents directly to HTSB. 

No, you do not need to answer “yes” if you already reported the incident and were cleared by the HTSB. If a new incident has occurred, you must report it. 

If you marked HTSB as a score recipient when you took a Praxis test, HTSB should receive your score report.  If you took a previously active test, send a message to HTSB from your online record to see if that test can be used for licensure.